Question 1

What do I need to rent a car?

Accepted Answer

A valid driver's license, a government ID or passport, and a credit or debit card in the primary driver's name.

Question 2

Is insurance included?

Accepted Answer

Yes — every rental comes with comprehensive insurance. You can upgrade to zero-excess Premium Insurance at checkout.

Question 3

Can I cancel my booking?

Accepted Answer

Absolutely. Cancel free of charge up to 24 hours before your pickup time.

Question 4

Do you offer delivery?

Accepted Answer

We deliver anywhere in the city free of charge. Airport delivery is $10.

Question 5

What's your minimum rental age?

Accepted Answer

Drivers must be 21 or older with at least 2 years of driving experience.

Question 6

Which payment methods do you accept?

Accepted Answer

Visa, Mastercard, mobile money (EVC Plus, Sahal, ZAAD) and bank transfer.

Question 7

Are there mileage limits?

Accepted Answer

No — every rental includes unlimited kilometres.

Question 8

What happens if I return the car late?

Accepted Answer

We offer a one-hour grace period. After that, each additional hour is billed at 1/8 of the daily rate.

Everything you need to know